Last Updated: 2026
Travel Proficient (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit inquiries, or book our Umrah and Hajj travel services.
1. Information We Collect
When you use our website or contact us for travel services, we may collect the following types of information:
We collect personal details that you voluntarily provide, such as your full name, phone number, email address, country of residence, and travel preferences. When booking packages, we may also collect passport details and other required documentation necessary for visa processing and airline bookings.
In addition to personal information, we may automatically collect non-personal data such as browser type, device information, IP address, and pages visited on our website. This helps us improve website performance and user experience.
2. How We Use Your Information
Your information is used strictly for providing better travel services and communication. We use your data to process inquiries, confirm bookings, provide travel quotes, and assist with Umrah and Hajj arrangements.
We may also use your contact information to send important updates related to your booking, such as flight schedules, hotel confirmations, visa updates, or travel guidelines. In some cases, we may use your data for customer support and service improvement purposes.
- Responding to travel inquiries
- Processing Umrah and Hajj bookings
- Providing customer support
- Sending travel updates and confirmations
- Improving website experience and services
3. Data Protection and Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems are designed to safeguard sensitive travel and personal data.
While we implement strong security practices, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, but we continuously work to ensure the highest level of protection.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share necessary details with trusted partners involved in your travel arrangements.
These third parties may include airlines, hotels, visa processing authorities, and transportation providers. Information is shared only to the extent required to complete your Umrah or Hajj booking successfully.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience. Cookies help us understand visitor behavior, website performance, and user preferences.
You may choose to disable cookies in your browser settings; however, some parts of the website may not function properly if cookies are disabled.
6. WhatsApp and Communication Consent
By submitting your information on our website or contacting us through WhatsApp, you consent to receiving communication related to your inquiry or booking. This may include travel updates, promotional offers, and important service notifications.
7. Third-Party Services
We may use third-party tools such as payment gateways, booking systems, and analytics services. These providers have their own privacy policies, and we encourage you to review them separately.
We are not responsible for the privacy practices of third-party websites or services linked from our platform.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill travel services, legal obligations, and business requirements. Once no longer needed, your data is securely deleted or anonymized.
9. Your Rights
You have the right to request access to your personal data, request corrections, or ask for deletion of your information where applicable. You may also withdraw consent for communication at any time.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with the revised date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you may contact us using the details below:
Travel Proficient
Email: sales@travelproficient.com
Phone: 832-738-6556 (Syed)
Phone: 281-690-3740 (Bilal)
Location: Katy, Texas, USA
By using our website and services, you agree to this Privacy Policy.